We are a COVID-Secure facility

Coronavirus: Guidance for patients and visitors

The D’Souza Clinic is currently open as normal, welcoming patients and ensuring they receive the very best care. 

The staff and clinicians at our clinic take the responsibility to protect your health seriously. With this in mind, we have instituted the following measures:

  1. To protect the clinic, it’s staff and patients we are operating a strict appointment only policy.
  2. To minimise the need to travel we are running initial new patient consultations as secure video calls, once the need for treatment is established, we can arrange for you to visit the clinic in person.
  3. We ask that all patients and staff attending the clinic do not use public transport at this time. If you are driving, there is plenty of parking along Harley Street. Otherwise we recommend using Addison Lee, our preferred taxi company; we have chosen to work with them due to their rigorous standards of cleanliness and COVID 19 Policy – see website for more details.
  4. Surgeries in our treatment room are always limited to one patient per day, and entry is restricted to your surgeon and clinical staff only.
  5. You will be offered virucidal hand wash when you arrive at the clinic reception.
  6. We will be screening patients and staff attending the clinic. Anyone with a high temperature equal or above 37.5ºC or new continuous cough will not be admitted to the clinic and advised to return home and self-isolate as per current U.K. Government guidance.
  7. We will endeavour to limit numbers of contact between staff and patients. We ask that patients attend alone unless a companion is absolutely necessary.
  8. We will regularly clean door handles and shared surfaces with a powerful virucidal during the day, between consultations and after the clinic closes.

If you have any other concerns, please do not hesitate to contact the clinic.

For further guidance on what to do during this outbreak please visit the UK government website


In the interest of patients undergoing hair transplant and other hair restorative procedures, the ISHRS has issued the following recommendations to help protect patients from getting infected with COVID-19 and inform patients of possible modifications that should be expected in their physicians/surgeons’ practices.

Where applicable, local governmental instructions regarding the carrying out of hair transplant practice may supersede the recommendations in this document.

(1) Know Your Health Status
Keep informed about signs of infection, how to avoid infection, what to do if you feel you have become infected, and how to protect others.

(2) Follow Personal Protection Guidelines
You should strictly follow all governmental guidelines for stay at home, social distancing, hand sanitizing, and use of masks/facial coverings.

(3) Look For A Clinic That Is A “COVID-Protected Facility”

A COVID-Protected Facility

  • Routinely asks patients for a relevant COVID-19 history of their own health and their contacts. It is important that patients provide accurate information.
  • Follows social distancing guidelines by limiting contact of patients with one another whether in consultation or in a procedure and will arrange waiting room seating accordingly.
  • Uses suitable equipment/PPE (Personal Protective Equipment) as recommended by the Center for Disease Control (CDC) or another equivalent governmental agency.
  • Routinely uses relevant health histories and daily temperature monitoring of all clinic staff and patients as part of their strategy to prevent contagion. Additionally, and where available, follows all government guidelines on use of testing to monitor staff.
  • In addition to using proper PPE, it uses appropriate cleansing, disinfecting and sterilization procedures throughout the office/clinic. Also, uses proper waste disposal methods for any materials that could be contaminated.
  • Advises patients of hand washing protocols in the office/clinic and how to change gloves, gown and masks.
  • Assures the public that the staff have received additional training with regards to proper COVID-19 infection control methods.
  • And perhaps most importantly, the surgeon you have chosen is the one performing the surgical steps of your procedure, rather than delegating it to unlicensed technicians.

Talk to your Surgeon about your hair loss

Call us +44 (0) 207 770 6538

Mr D’Souza personally leads each new patient call and consultation. What’s involved at a consultation?.

Patient Testimonials - View all

Chris and his team were incredible.

Chris and his team were incredible. Chris was communicative at every stage, and his team were extremely attentive. The service was impeccable and the results have changed my life....

James Congdon

Came highly recommended from a number of friends

I met with Chris from The D’Souza clinic after he came highly recommended from a number of friends. I had actually had the op booked in Turkey but after...

Ryan Cooper

Chris and his team are absolutely excellent

Chris and his team are absolutely excellent. He met every request and such support throughout. The utmost professionalism and quality. I would recommend that you go nowhere else. D’Souza...

Scott Watson

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